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Sökning: L773:0969 6989 > Stockholms universitet

  • Resultat 1-4 av 4
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  • Parment, Anders (författare)
  • Distribution Strategies for Premium and Volume Brands in Highly Competitive Consumer Markets
  • 2008
  • Ingår i: Journal of Retailing and Consumer Services. - 0969-6989. ; 15:4, s. 250-265
  • Tidskriftsartikel (refereegranskat)abstract
    • This article deals with distribution strategies for volume and premium brands in the automobile industry. Like some other consumer markets, the car market has become subject to substantial overcapacity in the last decade and subject to a pressure to keep costs low, while at the same time manufacturers emphasize immaterial values and attempt to strengthen the brand to get an advantage over competitors. A number of theoretical themes are related to extensive case studies carried out in Sweden, the UK, Germany, Spain and Australia. One hundred and nine interviews were carried out with manufacturers, importers, dealers and industry experts. Theories used in the study emerge from two research traditions. First, perspectives on corporate identity and brand management are applied to distribution channels. Second, theories on channel structure, i.e. the choice of selling through one channel or dual-multi-distribution, solus- and multi-franchising, and channel ownership, i.e. direct and indirect channels are applied. Theories are woven together in a concluding analysis of distribution strategies for volume and premium brands. Some conclusions on the brand's influence on distribution strategies emerge in the study. The findings suggest that while distribution activities may be shared among channel members in a channel selling volume brands, there is a great need for coordination in channels selling premium brands to secure premium values that reflect the brand's raison d'être and justify its price premium. Anchorage in the local market is crucial for motivating the volume brand dealer, and also critical for volume dealers to stay viable and competitive. Identification with the local dealer appears to be crucial in designing distribution strategies for volume brands. A premium brand is less related to the local market: Rather, its competitive advantage is based on strong brand identification and the consumer is likely to be attracted by the image of the premium brand than by the local dealer. Creating a consistent brand experience is thus decisive for premium brands whose content to a great extent is global and goes beyond the influence of local dealers and cultures. Moreover, an understanding of the brand is suggested to be indispensable in analysing push-pull mechanisms. While pull systems are associated with higher channel efficiency, the study suggests that pull systems are unlikely to work for volume brands: high manufacturing overcapacity is beyond the influence of individual manufacturers, thus industry overcapacity forces volume brand manufacturers to push cars to the market. Premium brands, with demand in reasonable balance with supply, may restrict the use of push systems without losing sales volume. © 2007 Elsevier Ltd. All rights reserved.
  • Parment, Anders, 1972- (författare)
  • Generation Y vs. Baby Boomers : shopping behavior, buyer involvement and implications for retailing
  • 2013
  • Ingår i: Journal of Retailing and Consumer Services. - London : Elsevier. - 0969-6989. ; 20:2, s. 189-199
  • Tidskriftsartikel (refereegranskat)abstract
    • This paper presents some significant empirical findings about generational cohorts and their shopping behavior. Marketing has long relied on the use of market segmentation. While birth age has been a useful way to create groups, it describes segments but does not help to understand segment motivations. However, environmental events experienced during one’s coming of age create values that remain relatively unchanged throughout one’s life. Such values provide a common bond for those in that age group, or generational cohort. Segmenting by ‘coming of age’ age provides a richer segmentation approach than birth age. This study compares two significant cohorts: Baby Boomers and Generation Y, with respect to their shopping behavior and purchase involvement for food, clothing and automobiles. For the three types of products, Baby Boomers value the retail experience and in-store service higher than Generation Y. For Baby Boomers, the purchase process starts with a retailer the consumer trusts, who gives advice for choosing the right product, while for Generation Y, the purchase process starts with choosing a product. This study presents implications for retail strategies that have an appeal to different generational cohorts and considers how retailers should deal with building customer relationships.
  • Rosengren, Sara, et al. (författare)
  • How organizational identification among retail employees is affected by advertising
  • 2017
  • Ingår i: Journal of Retailing and Consumer Services. - 0969-6989. ; 38, s. 204-209
  • Tidskriftsartikel (refereegranskat)abstract
    • This paper investigates whether the organizational identification among retailer employees can be influenced by advertising aimed at consumers. The results of an experimental study of employees at a large grocery retailer show a positive impact of advertising exposure on organizational identification. Employee perceptions of advertising effectiveness (and not their feelings of pride with regards to the advertising) are found to explain this effect. The results suggest that advertising can serve an important human resource role tool by helping retailers build organizational identification amongst its employees. Further managerial implications are discussed in the paper.
  • Wikström, Solveig, et al. (författare)
  • How is value created? - Extending the value concept in the Swedish context
  • 2018
  • Ingår i: Journal of Retailing and Consumer Services. - 0969-6989. ; 40, s. 249-260
  • Tidskriftsartikel (refereegranskat)abstract
    • This inductive study elaborates on the value concept and unpacks the process of how value is created in the Swedish food industry by combining the theoretical tool of goal hierarchy with the methods of network analysis. Through real world insights, on how consumers and retail firms act and coordinate their activities to fulfill their roles in consumer value creation, this study proposes a differing perspective that extends the value-in-use concept by identifying four sequential consumer activities. They are (i) reflections about what is important (value) in the specific consumption situation (the focal goal), (ii) the starting point of value creation (selection and application of means), (iii) the process involved in providing and enjoying holistic solutions, and (iv) ultimately its contribution to life fulfillment in the sense that value creation is meaningful. Thus, consumers create value by setting clear differential hierarchical goals that include the identification of resources and consumers’ own capacity before choosing the products and using them. The network analyses also reveal an additional space for supporting value creation: firm to firm interactions which add more resources to providers’ support of consumer value creation. The paper provides new real world insights on how consumers and firms act to fulfill their roles in consumer value creation. This knowledge helps retailers to better identify and manage value creation tools to support their customers in value creation.
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